Service Advisor

Full time MacCarthy GM in Automotive/Vehicle/Motive
  • Terrace, British Columbia, 5004 Hwy 16, V8G 5S5 View on Map
  • Post Date : November 17, 2021
  • 0 Application(s)
  • View(s) 127
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Job Detail

  • Career Level High School or Equivalent
  • Experience Previous Experience
  • No. of Openings 1
  • Department Service

Job Description

Are you looking for a customer focused career where you are encouraged to learn new things, be a
problem solver and take initiative? We are searching for a Service Advisor for MacCarthy GM.
We are a family-owned group with two (2) dealerships in Terrace, MacCarthy GM and Prevost RV and Marine.

Our goal is to provides a genuine, fun, and memorable experience when purchasing a new or used
vehicle or RV.

The right candidate has a focus on providing exceptional customer service, is an analytical thinker,
problem solver, proficient in computers and an excellent multitasker. Daily, you will receive and
communicate with customer through multiple channels, match their needs with appropriate services,
and work as part of a well-rounded service team.

Regular duties include:

  • providing a positive customers experience, communications regarding the repair and service of vehicles, understanding and explaining vehicle problems, assisting the Service Manager in resolving customer complaints, problem solving, communication of work requirements with technicians and helping to proactively assist customers with the maintenance of their vehicle.

Customer relations is the number one asset. A general knowledge of automotive systems is required, all
candidates will receive training and support in their role. A valid drivers license is a must.

If you want to provide the best customer service possible, and join a team of like-minded passionate
people, then we want you on our team!

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