Operations & Mechanical Supervisor

Full time Rocky Mountaineer in Tourism/Hospitality Email Job
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Job Detail

  • Career Level Post Secondary Education
  • Experience Previous Experience
  • Posting ID OPERA001937
  • No. of Openings 1
  • Department Technical Operations

Job Description

Rocky Mountaineer is the world’s largest privately owned luxury passenger rail service. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. 

Reporting to the Assistant Superintendent, Operations & Mechanical (ASOM), the Operations & Mechanical Supervisor (OMS) is an integral team member of the Rocky Mountaineer Operations and Mechanical team. The Operations & Mechanical Supervisor will be mainly responsible for executing the operating, maintenance, supply chain and servicing plan for the dedicated work location. 

This position is deemed Safety Critical and pre-employment testing will be required. Final candidates must successfully pass a safety critical medical exam and will undergo medical monitoring as prescribed by Transport Canada. 

What we offer:

  • Competitive Wage 
  • Flexible Schedules & Work/Life Balance 
  • Complimentary Rail Passes
  • Friends & Family Discounts for rail journeys and merchandise
  • 100% employer paid extended health and dental and vision
  • Employer RRSP Matching Program
  • Bonus Program
  • 3 weeks vacation to start
  • High performing and supportive team
  • Fun team events like BBQ and carwash fundraiser, golf tournaments, annual Christmas party, family Christmas train, and more!

Key Areas of Accountability

  • Support change initiatives, assist team members to achieve individual, department and corporate goals
  • Meet or exceed Operational and Capital Budget deliverables
  • Support asset utilization strategies on overall equipment effectiveness, cycle times and repair metrics
  • Develop and maintain meaningful relationships among team, internal partners, external suppliers & contractors 
  • Ensure compliance with regulatory requirements are met
  • Supervise workforce resources effectively 
  • Conduct safety and performance audits
  • Support maintenance and capital project deliverables
  • Organize, facilitate, and document maintenance, provisioning, and servicing work orders
  • Organize, facilitate, and document training for team members
  • Support investigations and corrective action plans for workplace incidents
  • Willingness to participate in personal development company initiatives
  • Develop, execute and manage SOP’s and ensure efficiencies of all product flow strategies are efficient, and followed


  • Support incident reporting processes ensuring the safety and security of team members, guests, and contractors are met in compliance with the Safety Management System (SMS)  
  • Identify, protect, and report safety hazards to management and OH&S Committee
  • Maintain basic first aid level provided by Rocky Mountaineer


  • Support the successful execution of the RM Maintenance Model and Operating Plan
  • Support Operations and Mechanical requirements in the Operations Centre 
  • Ensure safe movement of rail equipment
  • Lead the execution of movements of inventory to RM trains, rail equipment & network sites
  • Manage, build, negotiate, and evaluate vendor relationships and purchasing /logistics agreements
  • Lead the completion of warehouse work orders on brand safely and efficiently
  • Support during Emergency Operations (EOC) 
  • Execute the company’s materials handling strategy
  • This position may require the ability to train for and perform switching duties


  • Required to train for and perform safely, additional mechanical skills including forklift operations, boom lifts, jacks, drop tables and other relevant equipment and tasks
  • Required to repair, maintain, and troubleshoot equipment
  • Support and advise other team members regarding equipment work orders
  • Lead external contractors on site 


Education, Certification, Licenses 

  • Relevant mechanical, operational, or supply chain post-secondary education is an asset  
  • First Aid Level 1 Certification is an asset
  • Valid Driver’s License
  • Qualification and/or proven knowledge in safe heavy equipment operations such as forklifts, cranes, etc. 
  • Qualification and/or proven knowledge in safe small hand tool handling such as grinders, drills, etc.


  • Experience in supply chain is an asset
  • Troubleshooting ability across a variety of different mechanical and electrical systems is an asset
  • Experience in a supervisory role is an asset
  • Effective time management and problem-solving skills
  • Familiarity with computer applications 
  • Good communication and leadership skills 

Work Environment 

  • May require occasional travel
  • Physical demands may require lifting to 80 lbs. on occasion
  • Rail industrial site that requires walking and sitting throughout the day  
  • 24/7 operation that may require varied work schedules 
  • Indoor/outdoor working environment  

This job description is not exhaustive of all duties and will encompass additional duties assigned. Responsibilities, title, reporting structure and duties may be changed in response to business requirements. Any such changes shall not be deemed as constructive or actual dismissal. 

Please reference “mytrades.ca” in your application to this job posting!

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